[midPoint] Workflow notification sending duplicate emails

[Pavol Mederly]

This is really strange. Categories of workItemAllocationEvent and 
workItemAllocationEvent should definitely work.

If not, please file a jira issue 
<https://docs.evolveum.com/midpoint/reference/diag/creating-a-bug-report/>.


Best regards,

-- 
Pavol Mederly
Software developer
evolveum.com

On 31/03/2022 09:43, Jussi Jokela via midPoint wrote:
>
> Hi Pavel,
>
> Yes, but those work item event categories don't work anymore (for 
> filtering), and I still don't understand why the approver receives two 
> mails when the work item is completed? Here is a screenshot with all 
> the mails the approver receives during the process:
>
>
> ​
>
> Best regards,
> Jussi Jokela
> ------------------------------------------------------------------------
> *From:* midPoint <midpoint-bounces at lists.evolveum.com> on behalf of 
> Pavol Mederly via midPoint <midpoint at lists.evolveum.com>
> *Sent:* Thursday, March 31, 2022 10:10
> *To:* midpoint at lists.evolveum.com <midpoint at lists.evolveum.com>
> *Cc:* Pavol Mederly <mederly at evolveum.com>
> *Subject:* Re: [midPoint] Workflow notification sending duplicate emails
>
> Jussi,
>
>
> have you read this? 
> https://docs.evolveum.com/midpoint/reference/cases/workflow-3/workflow-notifications/ 
> <https://docs.evolveum.com/midpoint/reference/cases/workflow-3/workflow-notifications/> 
>
>
>
> It may be slightly out of date but I hope it will answer your questions.
>
>
> Best regards,
>
> -- 
> Pavol Mederly
> Software developer
> evolveum.com
> On 31/03/2022 09:04, Jussi Jokela via midPoint wrote:
>> Hi Richard,
>>
>> With the following configuration, the requester receives mail when 
>> the workflow process has started and finished, but the assignee still 
>> receives duplicate mails when the work item is started and also when 
>> finished (four mails total).
>> <notificationConfiguration>    <handler>         
>> <simpleWorkflowNotifier>             <transport>mail</transport>         </simpleWorkflowNotifier>     
>> </handler></notificationConfiguration>
>>
>> Seems like the requester receives the mail based on the workflow 
>> process ("Workflow process has been started/finished"), and the 
>> assignee based on the work item ("Work item has been 
>> created/allocated/completed")?
>>
>> And we are using midPoint version 4.3.
>>
>>
>> Best regards,
>> Jussi Jokela
>> ------------------------------------------------------------------------
>> *From:* Richard Richter <virgo at evolveum.com> <mailto:virgo at evolveum.com>
>> *Sent:* Wednesday, March 30, 2022 17:57
>> *To:* midPoint General Discussion <midpoint at lists.evolveum.com> 
>> <mailto:midpoint at lists.evolveum.com>
>> *Cc:* Jussi Jokela <jussi.jokela at fiarone.com> 
>> <mailto:jussi.jokela at fiarone.com>
>> *Subject:* Re: [midPoint] Workflow notification sending duplicate emails
>> Hi Jussi
>>
>> Please, send the relevant portion of the configuration and also state 
>> the version of midPoint used.
>>
>> Thanks
>>
>> Richard Richter
>> Software Developer
>> Evolveum
>>
>> ------------------------------------------------------------------------
>> *From: *"midPoint General Discussion" <midpoint at lists.evolveum.com> 
>> <mailto:midpoint at lists.evolveum.com>
>> *To: *"midPoint General Discussion" <midpoint at lists.evolveum.com> 
>> <mailto:midpoint at lists.evolveum.com>
>> *Cc: *"Jussi Jokela" <jussi.jokela at fiarone.com> 
>> <mailto:jussi.jokela at fiarone.com>
>> *Sent: *Wednesday, March 30, 2022 2:12:09 PM
>> *Subject: *[midPoint] Workflow notification sending duplicate emails
>>
>> Hi everyone,
>>
>> We want to implement automated emails when users request new role 
>> assignments and I have used 
>> https://docs.evolveum.com/midpoint/reference/misc/notifications/configuration/ 
>> <https://docs.evolveum.com/midpoint/reference/misc/notifications/configuration/> 
>> as an example.
>>
>> However, when sending requests, the approver receives two different 
>> emails per request, titled "A new work item has been created" and 
>> "Work item has been allocated to you". also, the requester/requestee 
>> receives two emails when the request is approved/rejected, titled 
>> "Work item has been completed".
>>
>> I have tried different status, category, operation etc. filters but 
>> without result. Any tips?
>>
>>
>> Ystävällisin terveisin / best regards,
>>
>>
>> *Jussi Jokela*
>> IAM Lead Developer
>> mobile: +358 50 511 3306
>> email: jussi.jokela at fiarone.com <mailto:jussi.jokela at fiarone.com>
>>
>>
>> *Fiarone Oy*
>> https://www.fiarone.com <https://www.fiarone.com/>
>> Postikatu 2
>> 20250 Turku
>>
>>
>>
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