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    <p>This is really strange. Categories of workItemAllocationEvent and
      workItemAllocationEvent should definitely work.</p>
    <p>If not, please <a moz-do-not-send="true"
href="https://docs.evolveum.com/midpoint/reference/diag/creating-a-bug-report/">file
        a jira issue</a>.</p>
    <p><br>
    </p>
    <p>Best regards,<br>
    </p>
    <pre class="moz-signature" cols="72">-- 
Pavol Mederly
Software developer
evolveum.com</pre>
    <div class="moz-cite-prefix">On 31/03/2022 09:43, Jussi Jokela via
      midPoint wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:DU0PR10MB5194BD48E19F3857EE0F388393E19@DU0PR10MB5194.EURPRD10.PROD.OUTLOOK.COM">
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        <div style="font-family: Calibri, Helvetica, sans-serif;
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          Hi Pavel,</div>
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          Yes, but those work item event categories don't work anymore
          (for filtering), and I still don't understand why the approver
          receives two mails when the work item is completed? Here is a
          screenshot with all the mails the approver receives during the
          process:<br>
          <br>
        </div>
        <div style="font-family: Calibri, Helvetica, sans-serif;
          font-size: 11pt; color: rgb(0, 0, 0);">
          <img style="max-width:100%" class="w-500 h-213" size="32316"
            contenttype="image/png" data-outlook-trace="F:1|T:1"
            src="cid:part1.RwUHAyf0.oYWRwKAd@evolveum.com"><br>
        </div>
        <div style="font-family: Calibri, Helvetica, sans-serif;
          font-size: 11pt; color: rgb(0, 0, 0);">
          <span style="background-color: rgb(255, 255, 0);">​</span></div>
        <div style="font-family: Calibri, Helvetica, sans-serif;
          font-size: 11pt; color: rgb(0, 0, 0);">
          <br>
        </div>
        <div style="font-family: Calibri, Helvetica, sans-serif;
          font-size: 11pt; color: rgb(0, 0, 0);">
          Best regards,</div>
        <div style="font-family: Calibri, Helvetica, sans-serif;
          font-size: 11pt; color: rgb(0, 0, 0);">
          Jussi Jokela<br>
        </div>
      </div>
      <hr style="display:inline-block;width:98%" tabindex="-1">
      <div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt"
          face="Calibri, sans-serif" color="#000000"><b>From:</b>
          midPoint <a class="moz-txt-link-rfc2396E" href="mailto:midpoint-bounces@lists.evolveum.com"><midpoint-bounces@lists.evolveum.com></a> on behalf
          of Pavol Mederly via midPoint
          <a class="moz-txt-link-rfc2396E" href="mailto:midpoint@lists.evolveum.com"><midpoint@lists.evolveum.com></a><br>
          <b>Sent:</b> Thursday, March 31, 2022 10:10<br>
          <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:midpoint@lists.evolveum.com">midpoint@lists.evolveum.com</a>
          <a class="moz-txt-link-rfc2396E" href="mailto:midpoint@lists.evolveum.com"><midpoint@lists.evolveum.com></a><br>
          <b>Cc:</b> Pavol Mederly <a class="moz-txt-link-rfc2396E" href="mailto:mederly@evolveum.com"><mederly@evolveum.com></a><br>
          <b>Subject:</b> Re: [midPoint] Workflow notification sending
          duplicate emails</font>
        <div> </div>
      </div>
      <div>
        <p>Jussi,</p>
        <p><br>
        </p>
        <p>have you read this? <a
href="https://docs.evolveum.com/midpoint/reference/cases/workflow-3/workflow-notifications/"
            class="x_moz-txt-link-freetext moz-txt-link-freetext"
            moz-do-not-send="true">
https://docs.evolveum.com/midpoint/reference/cases/workflow-3/workflow-notifications/</a>
          <br>
        </p>
        <p><br>
        </p>
        <p>It may be slightly out of date but I hope it will answer your
          questions.</p>
        <p><br>
        </p>
        <p>Best regards,<br>
        </p>
        <pre class="x_moz-signature" cols="72">-- 
Pavol Mederly
Software developer
evolveum.com</pre>
        <div class="x_moz-cite-prefix">On 31/03/2022 09:04, Jussi Jokela
          via midPoint wrote:<br>
        </div>
        <blockquote type="cite">
          <style type="text/css" style="display:none">p
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          <div style="font-family:Calibri,Helvetica,sans-serif;
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            Hi Richard,</div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            <br>
          </div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            With the following configuration, the requester receives
            mail when the workflow process has started and finished, but
            the assignee still receives duplicate mails when the work
            item is started and also when finished (four mails total).</div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
          </div>
          <pre style="background-color:#2b2b2b; color:#a9b7c6; font-family:'JetBrains Mono',monospace; font-size:9.8pt"><span style="color:#e8bf6a"><notificationConfiguration></span><span style="color:#e8bf6a">
</span><span style="color:#e8bf6a">    <handler>
</span><span style="color:#e8bf6a">        <simpleWorkflowNotifier>
</span><span style="color:#e8bf6a">            <transport></span>mail<span style="color:#e8bf6a"></transport>
</span><span style="color:#e8bf6a">        </simpleWorkflowNotifier>
</span><span style="color:#e8bf6a">    </handler></span><span style="color:#e8bf6a">
</span><span style="color:#e8bf6a"></notificationConfiguration></span></pre>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            <br>
          </div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            Seems like the requester receives the mail based on the
            workflow process ("Workflow process has been
            started/finished"), and the assignee based on the work item
            ("Work item has been created/allocated/completed")?<br>
          </div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            <br>
          </div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            And we are using midPoint version 4.3.</div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            <br>
          </div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            <br>
          </div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            Best regards,</div>
          <div style="font-family:Calibri,Helvetica,sans-serif;
            font-size:11pt; color:rgb(0,0,0)">
            Jussi Jokela<br>
          </div>
          <hr tabindex="-1" style="display:inline-block; width:98%">
          <div id="x_divRplyFwdMsg" dir="ltr"><font
              style="font-size:11pt" face="Calibri, sans-serif"
              color="#000000"><b>From:</b> Richard Richter
              <a class="x_moz-txt-link-rfc2396E"
                href="mailto:virgo@evolveum.com" moz-do-not-send="true"><virgo@evolveum.com></a><br>
              <b>Sent:</b> Wednesday, March 30, 2022 17:57<br>
              <b>To:</b> midPoint General Discussion <a
                class="x_moz-txt-link-rfc2396E"
                href="mailto:midpoint@lists.evolveum.com"
                moz-do-not-send="true">
                <midpoint@lists.evolveum.com></a><br>
              <b>Cc:</b> Jussi Jokela <a
                class="x_moz-txt-link-rfc2396E"
                href="mailto:jussi.jokela@fiarone.com"
                moz-do-not-send="true">
                <jussi.jokela@fiarone.com></a><br>
              <b>Subject:</b> Re: [midPoint] Workflow notification
              sending duplicate emails</font>
            <div> </div>
          </div>
          <div>
            <div style="font-family:arial,helvetica,sans-serif;
              font-size:12pt; color:#000000">
              <div>Hi Jussi<br>
              </div>
              <div><br>
              </div>
              <div>Please, send the relevant portion of the
                configuration and also state the version of midPoint
                used.<br>
              </div>
              <div><br>
              </div>
              <div>Thanks<br>
              </div>
              <div><br>
              </div>
              <div>Richard Richter<br>
              </div>
              <div>Software Developer<br>
              </div>
              <div>Evolveum<br>
              </div>
              <div><br>
              </div>
              <hr id="x_x_zwchr">
              <div><b>From: </b>"midPoint General Discussion" <a
                  class="x_moz-txt-link-rfc2396E"
                  href="mailto:midpoint@lists.evolveum.com"
                  moz-do-not-send="true">
                  <midpoint@lists.evolveum.com></a><br>
                <b>To: </b>"midPoint General Discussion" <a
                  class="x_moz-txt-link-rfc2396E"
                  href="mailto:midpoint@lists.evolveum.com"
                  moz-do-not-send="true">
                  <midpoint@lists.evolveum.com></a><br>
                <b>Cc: </b>"Jussi Jokela" <a
                  class="x_moz-txt-link-rfc2396E"
                  href="mailto:jussi.jokela@fiarone.com"
                  moz-do-not-send="true">
                  <jussi.jokela@fiarone.com></a><br>
                <b>Sent: </b>Wednesday, March 30, 2022 2:12:09 PM<br>
                <b>Subject: </b>[midPoint] Workflow notification
                sending duplicate emails<br>
              </div>
              <div><br>
                <style style="display:none">p
        {margin-top:0;
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              <div>
                <div style="font-family:'calibri' ,'helvetica'
                  ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                  Hi everyone,</div>
                <div style="font-family:'calibri' ,'helvetica'
                  ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                  <br>
                </div>
                <div style="font-family:'calibri' ,'helvetica'
                  ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                  We want to implement automated emails when users
                  request new role assignments and I have used
                  <a
href="https://docs.evolveum.com/midpoint/reference/misc/notifications/configuration/"
                    target="_blank" rel="nofollow noopener noreferrer"
                    class="x_moz-txt-link-freetext
                    moz-txt-link-freetext" moz-do-not-send="true">
https://docs.evolveum.com/midpoint/reference/misc/notifications/configuration/</a>
                  as an example.</div>
                <div style="font-family:'calibri' ,'helvetica'
                  ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                  <br>
                </div>
                <div style="font-family:'calibri' ,'helvetica'
                  ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                  However, when sending requests, the approver receives
                  two different emails per request, titled "A new work
                  item has been created" and "Work item has been
                  allocated to you". also, the requester/requestee
                  receives two emails when the request is
                  approved/rejected, titled "Work item has been
                  completed".</div>
                <div style="font-family:'calibri' ,'helvetica'
                  ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                  <br>
                </div>
                <div style="font-family:'calibri' ,'helvetica'
                  ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                  I have tried different status, category, operation
                  etc. filters but without result. Any tips?<br>
                </div>
                <div>
                  <div style="font-family:'calibri' ,'helvetica'
                    ,sans-serif; font-size:11pt; color:rgb(0 ,0 ,0)">
                    <br>
                  </div>
                  <div id="x_x_Signature">
                    <div>
                      <div style="font-family:'calibri' ,'arial'
                        ,'helvetica' ,sans-serif; font-size:12pt;
                        color:rgb(0 ,0 ,0)">
                        <span style="color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"><br>
                        </span></div>
                      <div style="font-family:'calibri' ,'arial'
                        ,'helvetica' ,sans-serif; font-size:12pt;
                        color:rgb(0 ,0 ,0)">
                        <span style="color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"></span></div>
                      <span style="color:black; border:none 1pt;
                        padding:0cm" lang="EN-US">Ystävällisin terveisin
                        / best regards,</span>
                      <p style="background:white"><span
                          style="color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"><br>
                        </span></p>
                      <span style="font-family:'calibri' ,'helvetica'
                        ,sans-serif"></span>
                      <p style="background:white"><b><span
                            style="color:black; border:1pt none;
                            padding:0cm; font-size:12pt;
                            font-family:'calibri' ,'helvetica'
                            ,sans-serif" lang="EN-US">Ju</span><span
                            style="color:black; border:1pt none;
                            padding:0cm; font-size:12pt;
                            font-family:'calibri' ,'helvetica'
                            ,sans-serif" lang="EN-US">ssi Jo</span><span
                            style="color:black; border:1pt none;
                            padding:0cm; font-size:12pt;
                            font-family:'calibri' ,'helvetica'
                            ,sans-serif" lang="EN-US">kela</span></b><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"></span><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"><br>
                        </span><span style="font-size:10pt;
                          font-family:'calibri' ,'helvetica'
                          ,sans-serif; color:black; border:1pt none;
                          padding:0cm" lang="EN-US">IAM Lead Developer</span><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"><br>
                        </span><span style="font-size:10pt;
                          font-family:'calibri' ,'helvetica'
                          ,sans-serif; color:black; border:1pt none;
                          padding:0cm" lang="EN-US">mobile: +358 50 511
                          3306</span><span style="font-size:9pt;
                          font-family:'inherit' ,serif; color:black;
                          border:none 1pt; padding:0cm" lang="EN-US"><br>
                        </span><span style="font-size:10pt;
                          font-family:'calibri' ,'helvetica'
                          ,sans-serif; color:black; border:1pt none;
                          padding:0cm" lang="EN-US">email:
                        </span><span style="font-size:9pt;
                          font-family:'inherit' ,serif; color:black;
                          border:none 1pt; padding:0cm" lang="EN-US"><a
                            href="mailto:jussi.jokela@fiarone.com"
                            target="_blank" rel="nofollow noopener
                            noreferrer" moz-do-not-send="true"><span
                              style="font-size:10pt;
                              font-family:'calibri' ,'helvetica'
                              ,sans-serif">jussi.jokela@fiarone.com</span></a><br>
                        </span></p>
                      <p style="background:white"><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"><br>
                        </span></p>
                      <p style="background:white"><b><span
                            style="font-size:11pt; font-family:'calibri'
                            ,'helvetica' ,sans-serif; color:black;
                            border:1pt none; padding:0cm" lang="EN-US">Fiarone
                            Oy</span></b><span style="color:#201f1e"
                          lang="en-FI"></span><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="EN-US"><br>
                          <a href="https://www.fiarone.com/"
                            rel="noopener noreferrer nofollow noopener
                            noreferrer" target="_blank"
                            moz-do-not-send="true"><span
                              style="color:rgb(149 ,79 ,114);
                              font-size:10pt; font-family:'calibri'
                              ,'helvetica' ,sans-serif">https://www.fiarone.com</span></a></span><span
                          style="color:#201f1e" lang="en-FI"></span><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="en-FI"><br>
                        </span><span style="font-size:10pt;
                          font-family:'calibri' ,'helvetica'
                          ,sans-serif; color:black; border:1pt none;
                          padding:0cm" lang="en-FI">Postikatu 2</span><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="en-FI"><br>
                        </span><span style="color:#201f1e" lang="en-FI"></span><span
                          style="font-size:10pt; font-family:'calibri'
                          ,'helvetica' ,sans-serif; color:black;
                          border:1pt none; padding:0cm" lang="EN-GB">20250
                          Turku</span><span style="font-size:9pt;
                          font-family:'inherit' ,serif; color:black;
                          border:none 1pt; padding:0cm" lang="EN-GB"><br>
                        </span></p>
                      <p style="background:white"><span
                          style="font-size:9pt; font-family:'inherit'
                          ,serif; color:black; border:none 1pt;
                          padding:0cm" lang="EN-GB"></span></p>
                      <div>
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