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Hi,</div>
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I built an ITSM-Plugin for Jira, and this works so far, as I can create tickets and sync ticket status to midpoint.</div>
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I have a semi-manual connector with manual jira connector as primary connector and a read-only AD connector as second one.</div>
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I encountered a problem when I try to create a new account on AD. A ticket is created and also a shadow in the resource.</div>
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Problem is now that the new shadow does not have an objectGUID (primary identifier set by the AD schema - and as far as I know generated for AD on account creation).</div>
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When I finish the ticket (pending operation: Success) and have an account in the AD that matches the secondary identifier (ri:dn) a new shadow is created, and I have two shadows with the same dn but one without objectGUID.</div>
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I have setup correlation and this synchronization:</div>
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<pre class="elementToProof"><div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><synchronization><br> <reaction><br> <situation>unlinked</situation><br> <actions><br> <link/><br> </actions><br> </reaction><br> <reaction><br> <situation>linked</situation><br> <actions><br> <synchronize/><br> </actions><br> </reaction><br></synchronization></div></pre>
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Which works fine when the account in the AD exists (not linked yet) and I trigger the construction.</div>
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When I import the new shadow (with objectGUID), synchronization of the first shadow is triggered and ends with an error as the objectGUID is missing.</div>
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My question is, how can I ensure that the newly created account in the AD is matched to my midpoint user? Or how can I merge the two shadows?</div>
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Best regards and thanks for any help</div>
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<b>Dr. Wenzel Pilar von Pilchau</b></div>
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