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    <p>Alonso,</p>
    <p>it's most probably normal behavior:</p>
    <p>There are no "work item allocated" events, because no allocation
      took place - yet.</p>
    <p>Regards,<br>
    </p>
    <pre class="moz-signature" cols="72">-- 
Pavol Mederly
Software developer
evolveum.com</pre>
    <div class="moz-cite-prefix">On 08/04/2022 14:21, Ezequiel Alonso
      via midPoint wrote:<br>
    </div>
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cite="mid:CAORQm43jHEdnYcgu-tY2xmgNhtp_dgUu-on6_JZ_WbwVLbDUsQ@mail.gmail.com">
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      <div dir="ltr">Hi guys, <br>
        <br>
        We have tried a globalPolicyRule with an approval step
        containing an approver of type RoleType, and the default
        simpleWorkflowNotifier:<br>
        <br>
        <font face="monospace"><stage><br>
            <number>1</number><br>
            <name>Approval step 1</name><br>
            <approverRef relation="org:default" type="c:RoleType"><br>
              <filter><br>
                <q:equal><br>
                  <q:path>name</q:path><br>
                  <q:value>Approvers</q:value><br>
                </q:equal><br>
              </filter><br>
              <resolutionTime>run</resolutionTime><br>
            </approverRef><br>
           
          <evaluationStrategy>allMustApprove</evaluationStrategy><br>
           
          <outcomeIfNoApprovers>reject</outcomeIfNoApprovers><br>
           
          <groupExpansion>byClaimingWorkItem</groupExpansion><br>
          </stage><br>
          <br>
          <notificationConfiguration><br>
              <handler><br>
                  <simpleWorkflowNotifier><br>
                      <transport>mail</transport><br>
                  </simpleWorkflowNotifier><br>
              </handler><br>
              ...<br>
          </notificationConfiguration><br>
        </font><br>
        When we trigger the approval step, notifications are sent only
        for workflow process events (workflow started/ended), but not
        for workitem allocation events (e.g.: workitem created/work item
        allocated to you). Is this the normal behavior or? Or the
        members/role emailAddress should be notified?<br>
        <br>
        If we use a UserType approver, notifications are sent
        successfully on workflow process events and on workitem
        allocation events. Both UserType and RoleType objects have a
        valid emailAddress.<br clear="all">
        <div><br>
        </div>
        <div>Thank you in advance.</div>
        <div><br>
        </div>
        -- <br>
        <div dir="ltr" data-smartmail="gmail_signature">
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                    <div dir="ltr">
                      <div dir="ltr"><b>Ezequiel Alonso</b><br>
                        <span style="color:rgb(102,102,102)">Identicum
                          S.A.<br>
                          <a
                            href="https://goo.gl/maps/CD9awkNypjqr7iCt5"
                            target="_blank" moz-do-not-send="true">Costa
                            Rica 5546, Buenos Aires, Argentina</a><br>
                          <a href="https://www.identicum.com/"
                            target="_blank" moz-do-not-send="true">www.identicum.com</a></span></div>
                    </div>
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      <br>
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      <pre class="moz-quote-pre" wrap="">_______________________________________________
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</pre>
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