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Hi Richard,</div>
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With the following configuration, the requester receives mail when the workflow process has started and finished, but the assignee still receives duplicate mails when the work item is started and also when finished (four mails total).</div>
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<pre style="background-color:#2b2b2b;color:#a9b7c6;font-family:'JetBrains Mono',monospace;font-size:9.8pt"><span style="color:#e8bf6a"><notificationConfiguration></span><span style="color:#e8bf6a"><br></span><span style="color:#e8bf6a"> <handler><br></span><span style="color:#e8bf6a"> <simpleWorkflowNotifier><br></span><span style="color:#e8bf6a"> <transport></span>mail<span style="color:#e8bf6a"></transport><br></span><span style="color:#e8bf6a"> </simpleWorkflowNotifier><br></span><span style="color:#e8bf6a"> </handler></span><span style="color:#e8bf6a"><br></span><span style="color:#e8bf6a"></notificationConfiguration></span></pre>
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Seems like the requester receives the mail based on the workflow process ("Workflow process has been started/finished"), and the assignee based on the work item ("Work item has been created/allocated/completed")?<br>
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And we are using midPoint version 4.3.</div>
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Best regards,</div>
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Jussi Jokela<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Richard Richter <virgo@evolveum.com><br>
<b>Sent:</b> Wednesday, March 30, 2022 17:57<br>
<b>To:</b> midPoint General Discussion <midpoint@lists.evolveum.com><br>
<b>Cc:</b> Jussi Jokela <jussi.jokela@fiarone.com><br>
<b>Subject:</b> Re: [midPoint] Workflow notification sending duplicate emails</font>
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<div>Hi Jussi<br>
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<div>Please, send the relevant portion of the configuration and also state the version of midPoint used.<br>
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<div>Thanks<br>
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<div>Richard Richter<br>
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<div>Software Developer<br>
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<div>Evolveum<br>
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<div><b>From: </b>"midPoint General Discussion" <midpoint@lists.evolveum.com><br>
<b>To: </b>"midPoint General Discussion" <midpoint@lists.evolveum.com><br>
<b>Cc: </b>"Jussi Jokela" <jussi.jokela@fiarone.com><br>
<b>Sent: </b>Wednesday, March 30, 2022 2:12:09 PM<br>
<b>Subject: </b>[midPoint] Workflow notification sending duplicate emails<br>
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Hi everyone,</div>
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We want to implement automated emails when users request new role assignments and I have used
<a href="https://docs.evolveum.com/midpoint/reference/misc/notifications/configuration/" target="_blank" rel="nofollow noopener noreferrer">
https://docs.evolveum.com/midpoint/reference/misc/notifications/configuration/</a> as an example.</div>
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However, when sending requests, the approver receives two different emails per request, titled "A new work item has been created" and "Work item has been allocated to you". also, the requester/requestee receives two emails when the request is approved/rejected,
titled "Work item has been completed".</div>
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I have tried different status, category, operation etc. filters but without result. Any tips?<br>
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<span lang="EN-US" style="color:black; border:none 1pt; padding:0cm">Ystävällisin terveisin / best regards,</span>
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<p style="background:white"><b><span lang="EN-US" style="color:black; border:1pt none; padding:0cm; font-size:12pt; font-family:'calibri' ,'helvetica' ,sans-serif">Ju</span><span lang="EN-US" style="color:black; border:1pt none; padding:0cm; font-size:12pt; font-family:'calibri' ,'helvetica' ,sans-serif">ssi
Jo</span><span lang="EN-US" style="color:black; border:1pt none; padding:0cm; font-size:12pt; font-family:'calibri' ,'helvetica' ,sans-serif">kela</span></b><span lang="EN-US" style="font-size:9pt; font-family:'inherit' ,serif; color:black; border:none 1pt; padding:0cm"></span><span lang="EN-US" style="font-size:9pt; font-family:'inherit' ,serif; color:black; border:none 1pt; padding:0cm"><br>
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</span><span lang="EN-US" style="font-size:10pt; font-family:'calibri' ,'helvetica' ,sans-serif; color:black; border:1pt none; padding:0cm">email:
</span><span lang="EN-US" style="font-size:9pt; font-family:'inherit' ,serif; color:black; border:none 1pt; padding:0cm"><a href="mailto:jussi.jokela@fiarone.com" target="_blank" rel="nofollow noopener noreferrer"><span style="font-size:10pt; font-family:'calibri' ,'helvetica' ,sans-serif">jussi.jokela@fiarone.com</span></a><br>
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