<div dir="ltr">We will be probably <a href="https://github.com/Evolveum/connector-manual-sample">releasing</a> sample ITSM plugin (smth like connector) that integrates remote ticketing system (customized Remedy) with midPoint. Assigning role leads to "manual" ticket being created in Remedy rather than directly provisioned to the resource via standard connector. M.</div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><table style="font-family:Verdana,Arial,Helvetica,sans-serif;border-collapse:collapse;padding:0px;margin:0px;border-width:0px!important;border-style:solid!important;width:482px!important"><tbody><tr style="padding:0px;margin:0px;border:0px solid gray!important"><td colspan="2" style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:11px;vertical-align:bottom;padding:0px;border:0px solid gray!important"><p><span style="font-size:14px;font-weight:bold">Martin Lízner</span><br>solution architect<br><br>gsm: [+420] 737 745 571<br>e-mail: <a href="mailto:martin.lizner@ami.cz" target="_blank">martin.lizner@ami.cz</a></p></td><td style="color:rgb(0,0,0);font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10px;border-right-width:1px;border-right-style:solid;border-right-color:rgb(204,204,204);padding:0px;border-top-width:0px!important;border-bottom-width:0px!important;border-left-width:0px!important;border-top-style:solid!important;border-bottom-style:solid!important;border-left-style:solid!important;border-top-color:gray!important;border-bottom-color:gray!important;border-left-color:gray!important"> </td><td style="color:rgb(0,0,0);font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10px;padding:0px;border:0px solid gray!important"> </td><td style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:11px;vertical-align:bottom;padding:0px;border:0px solid gray!important"><p>AMI Praha a.s.<br>Pláničkova 11<br>162 00 Praha 6<br>tel.: [+420] 274 783 239<br>web: <a href="http://www.ami.cz/" target="_blank">www.ami.cz</a></p></td><td style="color:rgb(0,0,0);font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10px;border-right-width:1px;border-right-style:solid;border-right-color:rgb(204,204,204);padding:0px;border-top-width:0px!important;border-bottom-width:0px!important;border-left-width:0px!important;border-top-style:solid!important;border-bottom-style:solid!important;border-left-style:solid!important;border-top-color:gray!important;border-bottom-color:gray!important;border-left-color:gray!important"> </td><td style="color:rgb(0,0,0);font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10px;padding:0px;border:0px solid gray!important"> </td><td style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:11px;margin:8px;border:0px solid gray!important"><p><img src="http://www.ami.cz/images/podpis/ami_logo.gif" alt="" style="border:0px"></p></td></tr><tr style="padding:0px;margin:0px;border:0px solid gray!important"><td colspan="8" style="color:rgb(0,0,0);font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10px;padding:0px;border:0px solid gray!important"></td></tr><tr style="padding:0px;margin:0px;border:0px solid gray!important"><td colspan="8" style="color:rgb(128,128,128);font-family:Arial,sans-serif;font-size:11px;padding:0px;border:0px solid gray!important"><table style="font-family:Verdana,Arial,Helvetica,sans-serif;border-collapse:collapse;padding:0px;margin:0px;border-width:0px!important;border-style:solid!important;width:482px!important"><tbody><tr style="padding:0px;margin:0px;border:0px solid gray!important"><td colspan="7" style="color:rgb(0,0,0);font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10px;padding:0px;width:480px;border:0px solid gray!important"><br><a href="http://www.skyidentity.com/" target="_blank"><img src="http://www.ami.cz/images/podpis/AMI-podpis-Sky.png" alt="AMI Praha a.s." style="border:0px;width:480px!important;height:82px!important"></a></td></tr><tr style="padding:0px;margin:0px;border:0px solid gray!important"><td colspan="7" style="font-family:Arial,sans-serif;padding:0px;border:0px solid gray!important"><br></td></tr></tbody></table>Textem tohoto e-mailu podepisující neslibuje uzavřít ani neuzavírá za společnost AMI Praha a.s.<br>jakoukoliv smlouvu. Každá smlouva, pokud bude uzavřena, musí mít výhradně písemnou formu.</td></tr></tbody></table></div><br></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">2017-05-16 16:13 GMT+02:00 Pavol Mederly <span dir="ltr"><<a href="mailto:mederly@evolveum.com" target="_blank">mederly@evolveum.com</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<p>Hello Aivo,</p>
<p><br>
</p>
<p>first of all, I apologize for late answer. The situation in
workflow module regarding starting workflows on so called
secondary changes (i.e. induced by some reason other than explicit
user action) is still the same: midPoint does not support that.</p>
<p><br>
</p>
<p>However, there's an emerging feature that perfectly matches your
use case: <a href="https://wiki.evolveum.com/display/midPoint/Manual+Resource+and+ITSM+Integration" target="_blank">https://wiki.evolveum.com/<wbr>display/midPoint/Manual+<wbr>Resource+and+ITSM+Integration</a>.
If you'd need more information on it, Radovan is the best person
to ask.</p>
<p><br>
</p>
<p>Best regards,<br>
</p>
<pre class="m_-8104228695514263730moz-signature" cols="72">Pavol Mederly
Software developer
<a href="http://evolveum.com" target="_blank">evolveum.com</a>
</pre><div><div class="h5">
<div class="m_-8104228695514263730moz-cite-prefix">On 05.05.2017 15:37, Aivo Kuhlberg
wrote:<br>
</div>
</div></div><blockquote type="cite"><div><div class="h5">
<p>Hi,<br>
</p>
<p>My problem is that when role is assigned automatically then the
approval workflow is not started. It is explained here why it
does not work:
<a href="http://lists.evolveum.com/pipermail/midpoint/2016-May/001838.html" target="_blank">http://lists.evolveum.com/<wbr>pipermail/midpoint/2016-May/<wbr>001838.html</a>.<br>
</p>
<p>My need comes from using "resourceless" roles which are
represented as usual midPoint roles but without any connection
to real resource. These resourceless roles needs human operator
who creates access to the user in actual resource. I want to
model it with role request workflow where approver or in this
case operator clicking "agree" to role request means that access
was granted to requested resource.<br>
This works fine when the role is requested by user but I want to
add this role automatically and start the workflow when user is
created in organization by synchronization from HR. How should I
proceed in this case? Maybe there is some better way how to
manage "resourceless" roles?<br>
</p>
<p><br>
</p>
<p>Thanks,<br>
Aivo Kuhlberg<br>
</p>
<br>
<hr>
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</blockquote>
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